平安银行上海分行成功识别新型电诈手法，堵截超大金额电信诈骗资金

Core Viewpoint - The incident highlights the effective response of Ping An Bank's Shanghai branch in preventing a significant financial loss for a customer through prompt action and collaboration with law enforcement [1][2] Group 1: Incident Overview - On May 28, Ping An Bank's Shanghai branch identified unusual account activity involving an elderly customer attempting to make large transfers to overseas accounts, leading to the activation of an emergency response [1] - The branch's financial manager, Zhou Junqi, recognized the potential fraud risk and quickly initiated the emergency protocol, resulting in the protection of over 3.8 million yuan within 10 minutes [1] Group 2: Fraud Techniques - The fraudsters employed new tactics, including inducing the customer to download a special app that blocked all external communications, isolating the customer from police and bank contact [1] - They also used a method requiring the customer to perform actions in front of a mirror, circumventing facial recognition security measures to facilitate the transfer of funds [1] Group 3: Institutional Response - The successful handling of the incident reflects the professionalism and risk awareness of Ping An Bank's employees, aligning with the bank's customer-centric service philosophy [2] - The bank aims to enhance its anti-fraud awareness and service quality, contributing to broader financial security in society [2]