武汉黄陂：深化“放管服”改革 优化烟草专卖零售许可服务

Group 1 - The core viewpoint of the articles emphasizes the innovative "online and offline integration, full-process standardization" service model introduced by the Huangpi District Tobacco Monopoly Bureau to enhance government service efficiency and create a more convenient business environment for the public [1][2] Group 2 - The online service leverages the "Tobacco Government Service Platform," allowing applicants to easily submit seven types of license applications, with an intelligent system that automatically reviews materials and promptly forwards applications to local inspection teams. For instance, a convenience store owner completed a license renewal application in just 2 working days, reducing the approval time by 50% compared to previous processes [1] - The offline service window implements a "one-stop service" approach with an intelligent guidance system, providing material pre-examination and process guidance, effectively achieving the goal of "most run once" to make it easier for the public [1] - To address the challenges faced by rural retail license holders, the inspection team has formed a "mobile service team" equipped with portable inspection devices to reach remote towns, offering on-site application acceptance and legal guidance to special groups [1] - The bureau has established a "three-color warning" mechanism for post-license supervision, implementing graded handling for abnormal operators to balance regulation and service, thereby maintaining a good market order [1] Group 3 - The bureau's management emphasizes the principle of "more data running, less running for the public," utilizing digital reform and refined services to make license management more efficient and transparent [2] - Future plans include exploring an "AI + approval" model to further compress processing times and continuously improve public satisfaction, contributing to the optimization of the business environment [2]