Core Viewpoint - The Shenzhen Power Supply Bureau is enhancing the "power access" service level as a top priority, aiming to create a modernized business environment through innovative services and collaboration with government entities [1][9]. Group 1: Service Innovations - Shenzhen's "power access" indicators consistently lead the nation, with an average power outage time of 7.5 minutes in 2024, a 25% year-on-year decrease [1]. - The bureau has implemented a "four-in-one" service system, integrating power supply services into community care processes, such as monitoring for elderly residents [3][4]. - A collaborative service model has been established, involving 338 community managers and 214 equipment engineers across 684 community grids, enhancing service delivery [3][4]. Group 2: Efficiency and Cost Savings - The bureau's initiatives have saved users 2.28 billion yuan in connection costs, a 6.2% increase year-on-year, benefiting 17,000 users [6]. - The "four agile" service model has transitioned from project-based to industry-wide support, with 17 new substations built for the "20+8" industrial clusters in the past three years [8]. - The bureau has achieved a record high in power delivery capacity, completing 519 major projects in the city [8]. Group 3: Green Energy Initiatives - The establishment of the first government-authorized green electricity service center in Shenzhen supports enterprises in "green going global" initiatives [8]. - In 2024, green electricity trading volume reached 1.728 billion kilowatt-hours, a 189% year-on-year increase, leading in both trading volume and user numbers in the southern region [8]. - A dedicated team for power quality has been formed to address high-quality energy demands from mid-to-high-end manufacturing users [8].
深圳“政务+电力”乘“数”而上,持续擦亮用电营商环境“金字招牌”
Xin Lang Cai Jing·2025-06-09 01:36