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新华视点·关注宠物经济|带宠物出行,如何更友好?
Xin Hua She·2025-06-11 10:08

Core Viewpoint - The article discusses the growing trend of pet-friendly travel services in China, highlighting the increasing acceptance of pets in public spaces and transportation, while also addressing the challenges and inconsistencies in service quality [1][4][6]. Group 1: Pet Transportation Services - High-speed rail services in China have begun offering pet transportation, allowing pets under 15 kg and 40 cm in height to travel in designated areas [2][4]. - Airlines like China Southern Airlines and Hainan Airlines have introduced pet cabin services, with costs around 1300 yuan, allowing passengers to bring 2 to 6 pets under specific conditions [2][4]. - Ride-hailing platforms such as Didi and Hello have launched pet-friendly services, with nearly 2 million pets registered since the service began [3][4]. Group 2: Increase in Pet-Friendly Venues - The number of pet-friendly hotels and public spaces has significantly increased, with a nearly 40% rise in cities listed as pet-friendly on platforms like Meituan and Dazhong Dianping [3][4]. - In Chengdu, the number of pet-friendly shopping malls has grown from a couple to over ten in recent years, indicating a nationwide trend [3][4]. Group 3: Service Quality and Challenges - Despite the growth in pet travel services, there are numerous complaints regarding service quality, including issues with transportation conditions and unclear pet policies at hotels [4][5]. - Complaints on platforms like Black Cat Complaints highlight the inadequacies in pet transportation, such as using unsuitable vehicles and lack of proper care during transit [4][5]. - Experts suggest the need for industry standards and better service quality to address the discrepancies in pet travel services [6][7]. Group 4: Regulatory and Management Recommendations - There is a call for clearer regulations and standards for pet-friendly services to balance the needs of pet owners and the general public [6][7]. - Recommendations include establishing designated pet-friendly areas in public spaces and improving facilities to ensure safety and comfort for both pets and other patrons [6][7]. - The importance of a dispute resolution mechanism for pet-related issues in public spaces is emphasized to maintain harmony [7].