Can ServiceNow's Core Business Suite Launch Boost Subscriptions?

Core Insights - ServiceNow's enterprise workflow automation suite is gaining traction as companies adopt digital tools to streamline operations across various departments [1][4] - The Now platform serves as a crucial driver for workflow automation and cross-functional service delivery [2] Product Development - ServiceNow's latest Core Business Suite extends the Now platform into finance and supply chain operations, automating back-office functions without replacing existing ERP systems [3][11] - The Core Business Suite workflows are powered by Now Assist, which utilizes AI for automating tasks such as document handling and issue resolution [3] Financial Performance - In Q1 2025, ServiceNow reached 508 customers generating over $5 million in Annual Contract Value (ACV), reflecting a 20% year-over-year growth [4][11] - Subscription revenues hit $3.01 billion in Q1 2025, marking a 20% year-over-year growth in constant currency, surpassing the Zacks Consensus Estimate by 0.28% [5][11] Competitive Landscape - ServiceNow faces intense competition in workflow automation from Oracle and Pegasystems, both enhancing their automation capabilities across finance and operations [6] - Oracle is leveraging its Fusion Cloud Applications to offer AI-powered tools for finance and supply chain, while Pegasystems is enhancing its Pega Platform with low-code automation and generative AI capabilities [7][8] Stock Performance and Valuation - ServiceNow's shares have declined 5.2% year to date, underperforming the broader Zacks Computer & Technology sector's return of 2.4% [9] - The forward 12-month Price/Sales ratio for ServiceNow is 14.77X, compared to the industry's 19.35X, indicating a premium valuation [13]