小心“共享充电宝刺客” 有人归还后仍然被扣149元

Core Viewpoint - The article highlights consumer complaints regarding shared power banks, particularly issues with billing after returning the devices, indicating a significant problem in the operational practices of certain brands in the shared charging industry [1][11]. Group 1: Consumer Complaints - Multiple consumers reported being charged after returning shared power banks, with specific cases detailing unexpected fees days after the return [1][3]. - A significant number of complaints, nearly 30,000, were found on a complaint platform, primarily concerning continued billing after return and issues with deposit refunds [7]. - The return process for some brands is complicated, requiring users to scan and confirm returns through an app, which has led to difficulties in returning devices [5][8]. Group 2: Operational Issues - The return points for some brands are inaccurately marked, leading to confusion and frustration for users trying to return devices [10]. - There are reports of users being unable to return devices at designated locations, as the required return machines were either non-existent or malfunctioning [8][10]. - Experts have pointed out that these operational shortcomings not only harm consumer rights but also hinder the healthy development of the shared charging economy [11][13]. Group 3: Regulatory and Expert Opinions - Experts have called for increased regulatory oversight to address the issues faced by consumers in the shared power bank sector, emphasizing the need for compliance with existing consumer protection laws [13][15]. - Recommendations include enhancing supervision and addressing any identified violations to better protect consumer rights [15][17]. - Consumers are advised to gather evidence and seek recourse through consumer associations or relevant authorities when facing issues with shared power banks [15][17].