Core Viewpoint - The Suzhou Industrial Park has established a comprehensive service system for enterprises, enhancing their growth and development through a "three ones" service model, which includes one-stop offline services, an online service platform, and a single-issue resolution process [1][2]. Group 1: Service Model - The "three ones" service model provides precise support throughout the entire lifecycle of enterprises, from inception to growth and maturity, facilitating resource matching and innovation upgrades [2][3]. - The park has created a "1+N" enterprise comprehensive service network, integrating various service channels and functional areas to streamline processes for businesses [3]. Group 2: Online Services - The park has innovated an "AI Service Total Entrance," which integrates over 31 service areas and more than 100 applications, allowing enterprises to access various services efficiently [4][5]. - The online platform features an AI-driven service model that simplifies the process for users, enabling them to describe their needs and receive tailored service recommendations [5][6]. Group 3: Value-Added Services - The transition from "convenience" to "value-added" services emphasizes a more integrated approach, focusing on additional services beyond mere approvals [5][6]. - The "completion and production" reform initiative has significantly reduced project construction timelines, allowing companies to start production within one and a half months after project completion [5][7]. Group 4: User-Centric Approach - The park prioritizes user needs and process optimization, moving from a government-driven service model to one that is responsive to enterprise demands [6][7]. - The establishment of "business environment experience officers" has enhanced feedback mechanisms, ensuring that enterprise concerns are addressed effectively [7].
进一扇“门”就能办成所有事
Su Zhou Ri Bao·2025-06-16 07:05