国网邯郸市永年区供电公司: 筑牢安全防护盾,点亮小微前行灯

Group 1 - The company provides comprehensive support services to small and micro enterprises, ensuring safe electricity usage and operational efficiency [1][2] - Dedicated customer managers are assigned to each small enterprise, offering personalized "electricity housekeeper" services and energy-saving solutions [1] - The company conducts proactive visits to assess and address potential electrical hazards in small enterprises, guiding them in implementing corrective measures [1] Group 2 - The company emphasizes effective communication with small enterprises through various methods, including customer meetings and follow-up calls, to gather feedback on service quality and safety issues [2] - A collaborative approach between the marketing and operations departments is established to create service supervision records and ensure the implementation of safety measures [2] - Future initiatives will include ongoing service activities to enhance the quality and reliability of electricity supply, aiming to improve customer satisfaction and safety perceptions [2]