Workflow
东营市行政审批局创新"视频办"服务 覆盖358个事项
Qi Lu Wan Bao Wang·2025-06-18 10:46

Group 1 - The core viewpoint of the news is the introduction of innovative practices in the digital transformation of administrative services in Dongying City, aimed at achieving high-quality development through efficient service delivery [1][3]. Group 2 - Dongying City Administrative Approval Bureau focuses on optimizing service capabilities by adopting a service philosophy that prioritizes multi-modal service delivery, streamlined processes, minimal documentation, and reduced costs [3]. - Key areas of effort include enhancing service models through tracking and evaluation, creating a "one-stop" service experience, and ensuring cross-departmental collaboration and data sharing [3][4]. - The implementation of a comprehensive service window for offline services aims to provide a seamless experience with "one notification, one window acceptance, and one-stop completion" for key matters [3]. Group 3 - The introduction of the "Donghao Ban. Video Service" system integrates online and offline services, covering 358 items across eight categories, with 225 personnel deployed for assistance [4]. - The administrative approval bureau is exploring the use of AI models in public service, including applications for intelligent Q&A and video consultation, enhancing service efficiency [4]. - The electronic certificate application coverage has reached over 90%, facilitating data sharing for high-frequency service items [4]. Group 4 - In 2024, Dongying City plans to advance 24 key matters while also focusing on 12+2 priority items for 2025, addressing common issues raised by enterprises and citizens [5]. - The city aims to deepen administrative reforms and extend the reach of public services, making it easier for businesses and citizens to access services [5].