农行济南华阳支行：开通绿色通道，助力双目失明大姐办理业务

Group 1 - The core viewpoint of the articles highlights the importance of providing personalized banking services to special groups, such as the visually impaired, emphasizing the need for banks to address their unique needs [1][2] - Agricultural Bank of China’s Jinan Huayang Branch demonstrated its commitment to customer service by creating a green channel for a visually impaired customer, facilitating her access to funds through home service [1] - The staff at the Jinan Huayang Branch exhibited high professionalism and humanistic care, ensuring the customer understood the process and providing additional assistance, which left a positive impression on the customer and her family [1] Group 2 - The incident showcases the social responsibility and commitment of Agricultural Bank of China as a state-owned bank, reinforcing its customer-centric service philosophy [2] - The branch plans to continue focusing on providing convenient and thoughtful financial services to all customers, while also encouraging society to pay attention to the financial needs of special groups [2]