Group 1 - The core viewpoint is that AITO Wenjie has gained significant market attention due to its impressive performance, with the Wenjie M9 2025 model achieving over 30,000 deliveries in just 74 days, setting a new record for vehicles in the 500,000 delivery category [1] - A report by Jielanlu highlights that Wenjie ranks first in the "maintenance parts burden rate" among 32 key components across 24 mainstream automotive brands and 153 popular models, indicating its competitive edge in maintenance costs [1] - The affordability of regular maintenance prices significantly reduces ownership costs for users, showcasing the brand's commitment to responding to user needs and enhancing service quality [1] Group 2 - The company emphasizes a "user-first" philosophy, with the founder of Seres Group, Zhang Xinghai, reiterating the importance of creating products that meet user demands [2] - Wenjie has continuously upgraded its "Smart Enjoy Service" system, adding multiple service commitments and expanding worry-free vehicle services to ensure users have a seamless experience throughout vehicle delivery, usage, and maintenance [2] - New service offerings include extended warranties for first owners, such as up to 8 years or 160,000 kilometers for the entire vehicle and up to 15 years or 300,000 kilometers for the battery, along with various other user-centric services [2] Group 3 - The company translates its commitment to user service into tangible details, such as providing free vehicle storage for users who travel frequently, ensuring regular maintenance and updates on vehicle status [3] - A specific case illustrates the company's responsiveness, where a user received personalized service during a business trip, including vehicle maintenance and airport transfer arrangements [3] - Such attentive service exemplifies Wenjie's dedication to prioritizing user needs and enhancing the overall customer experience [3] Group 4 - Through meticulous care and innovative service models, Wenjie is building a reputation for "new luxury service," demonstrating strong industry leadership amid the electric and intelligent transformation of the automotive sector [4] - While many brands focus on hardware specifications, Wenjie has established a differentiated competitive advantage through superior service, increasing user loyalty and setting new service standards in the industry [4]
登顶保养件负担率榜首!问界全生命周期守护 刷新新豪华服务上限
Quan Jing Wang·2025-06-20 12:01