携程调价助手被指强制调价，客服回应

Group 1 - Ctrip's "Price Adjustment Assistant" has been accused of disrupting market pricing and hotel operations [1] - Hotel operators reported that the feature automatically scans competitor prices and forces a reduction in their room rates, leading to claims of "one-sided coercion" [1] - Despite requests to disable the "Price Adjustment Assistant," the feature reportedly reactivates without notice [1] Group 2 - Ctrip's customer service stated that price adjustments are necessary to prevent customer loss by comparing prices [1] - The customer service representative acknowledged that if competitor prices are lower, the system will automatically adjust prices to comply with contractual obligations for price consistency [1]