丰镇市：“冬病夏治”保供暖 温暖守护不打烊

Core Viewpoint - The company is actively implementing a "winter disease summer treatment" initiative to ensure quality heating services for the upcoming winter season, following the directives of local government [1][3]. Group 1: Company Actions - The company has initiated a comprehensive maintenance plan immediately after the heating season, focusing on equipment repairs and upgrades [3]. - A total of 463 million square meters of direct supply area and approximately 43,000 heating users are serviced by the company, with 35 operational heat exchange stations [3]. - As of now, the company has cleaned 39 plate heat exchangers, achieving a completion rate of 48.75%, and disassembled 17 circulating pump motors, with a completion rate of 34.69% [3]. Group 2: Community Engagement - The company has launched a "heating service into the community" initiative, distributing over 300 promotional materials and 100 surveys to educate residents on heating policies and safety [3][5]. - A 24-hour customer service hotline has been established to address user inquiries and manage emergencies, ensuring responsive service [5]. Group 3: Future Plans - The company plans to invest approximately 30 million yuan in the construction of a smart heating platform and related energy-saving renovation projects [5]. - Future upgrades will include standardizing heat exchange stations and installing indoor temperature sensors and smart shut-off valves in some residential areas, aimed at enhancing heating quality and energy efficiency [5].