Health Net Providing Special Assistance to Members and Providers Affected by The Franklin Fire in Malibu Canyon in the City of Malibu, California

Core Points - Health Net is responding to the State of Emergency declared by Governor Newsom in Malibu Canyon due to the Franklin Fire, prioritizing support for affected members and healthcare providers [1] Member Support Initiatives - Members can secure emergency supplies of medications during the State of Emergency through two options [2] - Health Net offers 24/7 crisis support via Behavioral Health Services and telehealth services at no cost for members unable to reach their primary care provider [2][4] - Members can access local community resources by calling 2-1-1 or visiting 211.org [3] Healthcare Provider Support - Healthcare providers can contact Health Net for assistance during the emergency [3] - Health Net will suspend refill limitations for prescriptions at out-of-network pharmacies if the original pharmacy is closed [4] - The company will extend grace periods for notifications related to various healthcare services and authorize out-of-network services if necessary [4] Ongoing Updates and Information - Health Net may implement further actions as the situation evolves, with updates available on their website [5] - The company has been operating in California for over 45 years, serving more than three million members with a network of over 117,000 providers [6]