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Manulife Named #1 Life Insurance Company for AI Maturity by Evident
Prnewswireยท2025-06-23 12:00

Core Insights - Manulife has been ranked first in the life insurance sector for AI maturity in the inaugural Evident AI Index for Insurance, placing in the top five across the overall insurance industry [1][2][3] - The index evaluates AI maturity across 30 prominent insurance companies in North America and Europe, focusing on four key categories: Talent, Innovation, Leadership, and Transparency [2][3] Company Performance - Manulife's strong performance in the Leadership and Transparency categories reflects robust executive support and strategic investments in AI solutions [4][5] - The company has integrated AI deeply into its operations globally, aiming to deliver significant impacts through responsible AI deployments [4][5] Future Expectations - Manulife anticipates a threefold return on investment from its digital initiatives, including AI enhancements, over five years through 2027, with over $600 million in benefits expected in 2024 from digital customer leadership initiatives [5][10]