六部门：加强金融消费权益保护

Core Viewpoint - The People's Bank of China and five other departments issued guidelines to enhance financial support for boosting and expanding consumption, emphasizing the protection of financial consumer rights [1] Group 1: Financial Consumer Rights Protection - Establish a comprehensive financial consumer rights protection mechanism that integrates throughout the entire financial business process and various stages [1] - Strengthen information disclosure regarding financial products and services, and standardize marketing and sales practices [1] - Enhance data security and personal information protection, and strictly regulate overdue collection practices [1] Group 2: Dispute Resolution and Consumer Education - Improve the financial consumer dispute resolution mechanism and create efficient business consultation and complaint handling channels [1] - Strengthen financial consumer education to promote healthy consumption culture and habits, guiding reasonable borrowing and rational consumption [1] - Encourage self-awareness to prevent and resist illegal financial activities such as illegal fundraising and telecom network fraud [1]