Core Viewpoint - Capital Airport is enhancing its service offerings to improve passenger experience and align with national policies aimed at boosting inbound travel and consumption [1][3][5]. Group 1: Service Enhancements - The airport has set up six luggage service counters and offers free luggage packing services for travelers aged 70 and above, valued at 50 yuan [1][3]. - A comprehensive luggage service system includes packing, storage, transportation, and door-to-door services, along with a new "pet door-to-door" service for pet transportation [3][5]. - The airport has introduced a service brand "First Gateway, Let Love Gather," featuring 26 service products across six product lines to cater to diverse passenger needs [3][5]. Group 2: Specific Service Products - The "Capital Express" service targets business travelers, covering over 10 routes with more than 10 daily flights, accounting for 30% of total passenger volume [5]. - The "Home Away from Home" product includes over 30 services such as international e-boarding passes and free one-day tours in Beijing [5]. - The "Taste of the Capital" product focuses on local cuisine, featuring over 70 dining options and online ordering capabilities [5][6]. Group 3: Shopping and Consumer Experience - The "Enjoy Gift Rhythm" product creates a themed commercial street with local brands and unique cultural products, offering nearly 100 items for travelers [6]. - The airport has continuously upgraded its services, achieving a satisfaction score of over 4.99 and receiving multiple awards for service quality [6]. Group 4: Future Plans - Upcoming services include paid electric vehicle services for late arrivals and families, as well as comprehensive coverage of the "One Certificate Pass" service for domestic flights [6].
首都机场为70岁以上旅客提供免费行李打包,宠物托运“门到门”
Bei Jing Ri Bao Ke Hu Duan·2025-06-25 04:29