天门政务直播开启“云端”靠前服务新模式 营商环境注入智慧温度

Core Viewpoint - The live streaming event in Tianmen City represents a significant upgrade in government services, transitioning from passive reception to proactive service delivery, enhancing the interaction between government and businesses [1][4]. Group 1: Government Service Innovation - The event utilized a "cloud" platform to deliver government services directly to businesses and the public through policy interpretation, scenario demonstrations, and real-time interaction [1][2]. - The market supervision administration provided detailed explanations of the online reporting process for annual business reports, including data submission standards and management of abnormal listings [2][3]. - A special focus was placed on credit restoration processes, with visual aids created to clarify conditions, required documents, and processing times [2]. Group 2: Interactive Engagement - The live stream featured real-time Q&A sessions addressing common concerns such as property transfer and social security contributions, with staff providing straightforward explanations and case studies [3]. - A dedicated "enterprise service section" was established to address core business environment issues, with experts available to explain policies related to project approvals and regulatory reforms [3][4]. Group 3: Impact and Future Plans - The 110-minute live stream attracted over 11,000 viewers, generating more than 10,000 likes and over 1,000 interactive comments, effectively answering over 500 questions from the audience [4]. - The government plans to establish a regular live streaming mechanism to provide ongoing policy interpretation and operational guidance, enhancing the accessibility of services [4]. - This initiative is part of Tianmen City's broader efforts to optimize the business environment and improve service quality, aiming to create a more favorable atmosphere for high-quality development [4].