MetLife Teams Up With Sprout.ai to Advance Global Claims Automation

Key Takeaways MetLife partners with Sprout.ai to automate claims in the U.S., Asia and Latin America. A successful LATAM pilot showed faster claims and higher customer satisfaction for MET. The AI platform enables instant decisions while preserving empathy in the claims process.MetLife, Inc. (MET) recently announced its partnership with Sprout.ai, an insurance automation company, to automate and enhance claims processes across the United States, Asia and Latin America regions. This strategic move toward d ...