Core Points - The company issued a statement on June 27 regarding a privacy incident involving a customer, Ms. Wang, whose daughter's photo was shared by a former employee [1] - The former employee, identified as He, worked at the company from June 2024 to August 2024 and deleted the photo upon being contacted [1] - The company acknowledged the distress caused to Ms. Wang and her family and expressed sincere apologies for the incident [1][2] Management Response - The incident highlighted management shortcomings, prompting the company to commit to stricter standards and improved systems to protect customer privacy [2] - The company plans to conduct privacy protection training for all employees across its nationwide stores to clarify the consequences of violations [1][2] - Continuous communication will be maintained with both Ms. Wang and the former employee to address the situation responsibly [1]
西贝回应“6岁女孩被服务员拍照当背景图”:全国门店严禁员工私下拍摄顾客照片、留存信息
Cai Jing Wang·2025-06-27 07:35