山西省退役军人服务“一件事”经验做法入选国家政务服务典型案例库

Core Viewpoint - The news highlights the optimization of the service process for retired military personnel in Shanxi Province, significantly reducing the number of required forms, materials, and processing time, thereby enhancing efficiency and convenience for veterans [1]. Group 1: Service Process Optimization - The number of forms required has been reduced from at least 6 to just 1, and the number of materials submitted has decreased from 15 to 7, with the processing time cut from 28 working days to 5 [1]. - The initiative has been recognized as a typical case in the national government service case library as of January this year [1]. Group 2: Integration of Services - The process for retired military personnel includes multiple tasks such as retirement registration, social security and medical insurance continuity, household registration recovery, and reserve registration, which previously required multiple visits [2]. - A "one-stop" service model has been implemented, allowing veterans to complete all necessary tasks at a single location, either online or at designated service centers [2]. Group 3: Material Simplification - The original 105 fields required for various forms have been consolidated into a single information table with only 65 fields, streamlining the data collection process [3]. - Many materials that previously needed to be submitted by veterans are now obtained through information sharing and data comparison, reducing the burden on individuals [3]. Group 4: Time Reduction - The integration of various data management systems has enabled real-time data sharing, transforming the process from sequential to parallel handling, which has significantly reduced processing time [4]. - After the completion of the "one matter" service, veterans will automatically receive information on training, job recommendations, and 2042 preferential service options [4].