Qi Lu Wan Bao·2025-06-29 10:43Core Viewpoint - Agricultural Bank of China (ABC) Jinan Zhaoyuan Branch actively responds to the national policy of "social security service convenience" by providing on-site services for residents to replace their social security cards, particularly focusing on vulnerable groups such as the elderly and disabled [1][2]. Group 1: Service Implementation - ABC Jinan Zhaoyuan Branch established a "Social Security Service Pioneer Team" to facilitate the replacement of social security cards from May 12 to May 14, 2024, in Xiuyuan South City Community [1]. - A temporary service point was set up in the community square, equipped with mobile smart terminals and portable card-making machines, allowing residents to complete the entire process of application, card production, and activation with just their ID cards [1]. - The bank staff provided one-on-one guidance to elderly residents who were unfamiliar with mobile banking and electronic signatures, explaining the new convenient features of the third-generation social security card [1]. Group 2: Community Engagement - A joint team of bank employees and community grid members conducted a "door-to-door card service" for 23 elderly residents with mobility issues, completing the information collection and card activation in about 10 minutes for individuals like Grandma Wang, who was unable to leave her home due to a leg injury [2]. - During the service, bank employees distributed anti-fraud manuals to residents, educating them about potential scams related to social security card usage, particularly those involving phishing messages claiming card expiration [2]. - The service initiative received widespread praise from community residents, highlighting the convenience of not having to visit the bank or government offices for card replacement [2]. Group 3: Commitment to Community Needs - The branch director emphasized the importance of social security cards as a significant aspect of people's livelihoods and stated that the bank will continue to focus on the financial needs of vulnerable groups, extending services to communities, rural areas, and enterprises [2].