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八项新服务直击中转痛点 浦东机场明起24小时通关
Jie Fang Ri Bao·2025-06-30 01:35

Core Points - Shanghai Pudong Airport has launched eight new services aimed at addressing the pain points of international transfer passengers, enhancing the airport's service and image to attract more global travelers [1][2] - The new services will be rolled out starting July 1, with features including minimum connection times, 24-hour customs and security checks, and various passenger amenities [1] Group 1: New Services Overview - The eight new services include "Minimum Transfer Time," "24-Hour Customs," "Worry-Free Transfers," "Pudong GO App," "Midnight Rest Station," "Flight Delay Enjoyment," "Lost Item Quick Check," and "Traveling with Pets" [1] - Minimum connection times are set at 60 minutes for domestic-to-domestic transfers within the same terminal, 75 minutes for domestic-to-international and international-to-international transfers, and longer times for different terminals [1] - 24-hour customs and security checks will be available for international and Hong Kong, Macau, and Taiwan departures, along with 24-hour self-service check-in and baggage drop services [1] Group 2: Passenger Amenities - "Worry-Free Transfers" will provide various levels of rest services for transfer passengers, including 13 airport rest pods and 11 shower rooms, with plans for capsule hotels in the future [1] - The Pudong GO app will allow passengers to order takeout at the boarding gate, with options beyond the internal vendors in the security area [2] - The airport will create overnight rest areas in T1 and T2, and will collaborate with airlines to provide meal vouchers for passengers affected by flight delays [2] Group 3: Lost and Pet Services - The Pudong GO app will feature an online lost item quick check, allowing passengers to confirm lost items before retrieving them at the terminal [2] - A dedicated check-in counter will be established for pet owners, ensuring that pets and their owners can stay together throughout the process [2]