麦积区供电公司:“清风效能”赋能，点亮优质供电服务新灯塔

Core Viewpoint - The company is enhancing its power supply services through strict disciplinary supervision and innovative monitoring methods, aiming to improve service quality and customer satisfaction while ensuring a transparent and efficient process [1][2]. Group 1: Supervision and Service Improvement - The company's disciplinary department has implemented full-process embedded supervision in the key area of power supply service, tracking every step from the moment a customer submits an electricity application [1]. - The average processing time for power supply applications has been reduced by 1 working day compared to last year, leading to high customer satisfaction with the service [1]. - A rapid response supervision mechanism has been established for fault repair services, ensuring timely monitoring of key response times during emergencies [1]. Group 2: Employee Integrity and Future Plans - The company has organized multiple integrity training and warning education activities to enhance employees' awareness of self-discipline in the power supply service sector [2]. - The company plans to continue deepening the "Clean Wind Efficiency" initiative, innovating supervision methods, and expanding the scope and depth of monitoring to further elevate service levels [2].