Core Insights - Ant Group's 2024 Sustainability Report emphasizes the integration of commercial and social value in the AI era, focusing on AI-driven inclusive services, particularly in finance and healthcare [1][4][8] - The company aims to leverage AI technology to enhance services for small and micro enterprises, with a commitment to reducing barriers to access for quality services [4][9] Group 1: AI and Healthcare - Ant Group has upgraded AI healthcare to a major business segment, launching the AI health application "AQ," which offers over 100 AI health services, including health education and consultation [1][4][8] - The application connects users with nearly 200 top-tier doctors, providing 24/7 access to expert advice, thereby improving healthcare accessibility [4][8] Group 2: AI in Financial Services - The introduction of the AI financial assistant "Ma Xiao Cai" aims to provide personalized investment advice and market analysis, allowing users to have a "personal financial expert" [5][8] - Ant Group's online bank has served over 68 million small business owners, positioning itself as an AI bank to create incremental value for these enterprises [5][9] Group 3: Commitment to Technology and Ethics - Ant Group has committed over 10% of its annual revenue to R&D, with a record investment of 23.45 billion yuan in 2024, focusing on AI, databases, blockchain, and secure computing technologies [5][10] - The establishment of a technology ethics committee reflects the company's dedication to responsible AI development, ensuring ethical considerations are integrated throughout the technology lifecycle [5][10] Group 4: Broader Impact and Vision - Ant Group emphasizes the importance of technology in enhancing the livelihoods of small business owners and fostering economic vitality [9][11] - The company aims to bridge gaps in global trade through AI-enabled cross-border payment solutions and blockchain technology, enhancing efficiency and reducing costs for international transactions [9][10]
蚂蚁集团董事长、CEO联合发布致辞：用AI为小微群体做更多、做更好