聊城市打造居民水电气计量价格监管立体矩阵

Core Viewpoint - The article emphasizes the importance of maintaining a fair and just consumption environment by enhancing the regulation of residential utility meters and pricing, ensuring the protection of citizens' rights and interests [1][2][3] Group 1: Regulatory Measures - The market supervision bureau of Liaocheng has implemented a comprehensive supervision network to regulate the residential utility meter market, focusing on water, electricity, and gas [1] - A total of 625.1 million residential utility meters are currently in use across the city, with one water meter production enterprise and 51 public utility companies identified [1] - The bureau has conducted inspections of 48 public utility companies and 304 residential communities, checking 2,635 utility meters and completing the initial verification of 98,000 meters [2] Group 2: Public Engagement and Transparency - The bureau has established multiple channels for residents to report issues related to inaccurate meter readings and non-standard charges, enhancing public participation in the regulatory process [2] - A public activity called "You Point, I Check" was organized, involving representatives from the local government and citizens to ensure transparency in the utility meter management [2] - A total of 57 complaints have been addressed, with 3 requiring rectification and 4 resulting in penalties [2] Group 3: Institutional Improvements - A regulatory guideline for residential utility meter management has been developed to clarify inspection methods, key focus areas, and the responsibilities of public utility companies [3] - The initiative aims to enhance the accuracy of utility meter measurements and ensure compliance with pricing regulations, thereby improving public satisfaction with utility services [3] - Training for local market supervision personnel has been emphasized to address challenges in effective regulation and enforcement [3]