Core Viewpoint - The article highlights the prevalent issue of express delivery companies engaging in "rounding up" weight charges, which violates national standards and harms consumer rights [1][2][3]. Group 1: Industry Practices - A significant number of express delivery companies are not adhering to the newly implemented national standards for express services, leading to a situation where compliant companies face unfair competition [2]. - The practice of "rounding up" weights allows companies to unjustly increase their revenue while misleading consumers about the actual costs of services [2][3]. - The new "Express Market Management Measures" set to take effect in March 2024 will impose fines on companies that falsify weight information, with penalties ranging from 10,000 to 30,000 yuan depending on the severity of the violation [3]. Group 2: Consumer Rights - The "rounding up" practice infringes upon multiple consumer rights, including the right to be informed and the right to fair trade, as consumers are not adequately notified about the actual weight and charges [2]. - There is a call for clearer legal accountability for companies that engage in these practices, suggesting that consumer protection laws should be activated to address the widespread issue [3]. - The article emphasizes that merely addressing the issue within the industry through reminders or internal corrections is insufficient, and there should be a clear standard for consumer compensation for damages incurred [3].
快递续重“向上取整”,整改岂能小圈子里自己玩儿
Nan Fang Du Shi Bao·2025-06-30 12:31