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Core Viewpoint - The recent court ruling in Shanghai against a bank for harassment calls highlights the urgent need for effective management and enforcement against such illegal activities, emphasizing that relevant departments must take responsibility to protect citizens' rights [1][3][4]. Legal Framework - The Civil Code explicitly prohibits organizations or individuals from invading others' privacy through unsolicited communications without consent, and it protects personal information from illegal collection and use [1]. - The Criminal Law outlines penalties for selling or providing personal information, with severe consequences for serious violations, including imprisonment [2]. - The Public Security Administration Punishment Law also stipulates penalties for illegally obtaining personal information and disturbing social order [2]. Management and Enforcement Issues - Despite clear legal provisions, the prevalence of harassment calls suggests failures in management and enforcement, raising concerns about negligence and dereliction of duty among responsible departments [2][3]. - The court's decision serves as a wake-up call for relevant authorities to acknowledge their responsibilities and take action against harassment calls [3][4]. Call to Action - There is a pressing need for coordinated efforts among various departments to address the issue of harassment calls, including establishing clear goals and timelines for resolution [3]. - The court ruling is seen as a catalyst for change, urging authorities to proactively manage and eliminate harassment calls rather than relying on citizens to seek judicial remedies [4].