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啄木鸟消费投诉充电宝召回退换遭快递梗阻 专家呼吁:设点回收或合作快递建安全通道
Qi Lu Wan Bao·2025-07-02 08:14

Group 1 - Major charging bank brands have announced recalls due to safety hazards, raising public concern about consumer safety [3][11] - Consumers face difficulties in returning recalled products as designated courier services refuse to accept them, leading to a situation where consumers cannot use or return the products [4][7] - Experts argue that companies should take primary responsibility for product recalls and establish convenient return solutions instead of relying on consumers to return defective products [3][13] Group 2 - The recent ban by the Civil Aviation Administration of China on carrying charging banks without proper certification highlights the increasing safety risks associated with these products [11][12] - The current recall process is hindered by regulations that classify charging banks as hazardous materials, preventing personal shipping and complicating the return process [10][12] - Recommendations include companies creating centralized return points or collaborating with courier services to develop safe return methods to ensure effective recall management [13]