郭永航调研信访工作并接待来访群众

Core Viewpoint - The article emphasizes the importance of addressing public grievances and maintaining social stability as a political responsibility, highlighting the need for effective communication and problem-solving in the context of public service [3]. Group 1: Public Grievance Management - The city leadership acknowledges the achievements in handling public grievances, viewing it as a reflection of social sentiment and an essential part of the party's work with the masses [3]. - There is a call for all levels of government to learn and implement Xi Jinping's thoughts on improving people's grievance work, emphasizing the need to address public concerns with empathy and responsibility [3]. - The article stresses the importance of a systematic approach to governance, including strict adherence to leadership responsibilities in grievance handling and the establishment of mechanisms for ongoing issue resolution [3]. Group 2: Legal and Systematic Governance - The need for legal governance is highlighted, advocating for open grievance reception and immediate handling, as well as standardized processes for registration and resolution [3]. - The article promotes the "Fengqiao Experience" as a model for early and small-scale resolution of conflicts at the grassroots level, enhancing social governance effectiveness [3]. - It emphasizes the importance of comprehensive party leadership in grievance work, ensuring that all levels of leadership are actively involved in addressing complex grievances [3]. Group 3: Capacity Building - There is a focus on nurturing a high-quality, professional grievance handling workforce to improve the quality and effectiveness of grievance management [3].