专接“疑难杂症” 一窗受理集成服务

Core Points - The "No-Difference Comprehensive Service Window" project in Wuchang District has passed the national standardization committee's acceptance, aiming to provide integrated services similar to a "general practitioner" for administrative approvals and public services [1][2] - The project has established a standardized template by organizing 100 high-frequency administrative approval items and creating 1,898 standards, enhancing the efficiency of service delivery [1] - The service window can handle complex and low-frequency matters, ensuring that even issues that traditional service channels cannot resolve can be addressed [2] Summary by Categories - Project Overview - The "No-Difference Comprehensive Service Window" serves as a one-stop solution for various administrative and public service needs, streamlining processes and improving service quality [1] - Standardization Efforts - The project has implemented a comprehensive standardization system, resulting in a 99.99% satisfaction rate for government services in the district [2] - Case Study - A case involving a citizen discovering an unexpected company ownership was successfully resolved through the service window, showcasing its capability to handle complex issues [2]