Qi Lu Wan Bao·2025-07-03 05:14Core Viewpoint - China Pacific Life Insurance Shandong Branch emphasizes the integration of party leadership and business development, focusing on high-quality financial services and community engagement to enhance social welfare and economic growth [2][9][10] Group 1: Party Leadership and Corporate Culture - The company promotes a "Lu Li Tong Xin" party culture brand, advocating for the "Three Cattle" spirit to foster a cohesive development environment [2] - It implements a closed-loop management system for marketing staff, enhancing training and recognition through structured learning and practical engagement [2] - The company encourages employees to lead by example and integrate party activities with business operations to improve service quality [2] Group 2: Financial Services and Product Offerings - The company is actively involved in various pension-related products, including personal tax-deferred pension insurance and long-term care insurance, with a significant market presence [5] - It has developed a comprehensive elder care service ecosystem, offering both high-end community services and home care solutions to cater to diverse customer needs [5] - The company has established a national network of elder care facilities, with 10 operational communities and over 16,000 beds available [5] Group 3: Community Engagement and Social Responsibility - The company engages in various social initiatives, including educational support and community welfare programs, to promote social development and rural revitalization [3] - It has launched a series of consumer education campaigns aimed at protecting the rights of elderly clients and raising awareness about financial fraud [8] - The company has committed to significant financial support for local infrastructure and development projects, with nearly 100 billion yuan invested in various sectors [9] Group 4: Customer Service and Claims Management - In 2024, the company processed claims totaling 1.6 billion yuan, serving approximately 190,000 clients, with a high claim approval rate of 99.4% [9] - It has introduced user-friendly services for elderly clients, including simplified claims processes and dedicated support spaces in service centers [7] - The company emphasizes clear communication and risk assessment during the sales process to ensure products meet the needs of elderly customers [8]