菏泽市应急管理局三向发力全面提升政务服务水平

Group 1 - The core viewpoint emphasizes the continuous optimization of administrative approval services by the Heze Emergency Management Bureau through innovative models, data empowerment, and institutional guarantees to create an efficient, transparent, and user-friendly government service environment [1] Group 2 - The integration of online and offline government services has been promoted, establishing a dual-track service model that allows businesses and citizens to choose between face-to-face submissions at service halls or completing processes online, significantly reducing approval time from 45 days to under 10 days [1] - A total of 14 enterprises have benefited from full online service this year, effectively lowering the operational costs for businesses by enabling data to "run more" while requiring less effort from the public [1] Group 3 - Strengthening the collection of credit information is aimed at facilitating collaborative regulation, with a focus on timely and accurate aggregation of important enterprise-related information, which has resulted in the public disclosure of 19 licensing credit information this year [2] - The shared credit data supports government services and provides references for other departments in their approval and regulatory processes, enhancing cross-departmental collaboration and joint penalties [2] Group 4 - The establishment of institutional guarantees aims to improve service quality and efficiency, implementing five key systems to standardize service processes and clarify service standards [2] - Regular business training is conducted to enhance staff service awareness and responsibility, alongside ongoing public feedback collection to continuously refine service details [2]