泰安｜十万“啄木鸟”雕琢泰安“文明城”

Core Viewpoint - The "Love Tai'an Snap" platform effectively integrates citizens' observations with government actions to enhance urban governance and promote a civilized city through digital technology [2][6]. Group 1: Citizen Participation - The "Love Tai'an Snap" WeChat mini-program allows citizens to easily report both civilized behaviors and uncivilized phenomena, fostering active participation in urban governance [3]. - Since its launch in 2020, the platform has attracted over 100,000 users, with citizens forming a "Civilization Supervisor" team to contribute to urban management [3]. Group 2: Efficient Response through Technology - The mini-program enables rapid identification and resolution of urban issues, exemplified by a case where a citizen's report on shared bicycles was addressed within half an hour [4]. - The feedback from "Civilization Supervisors" enhances overall traffic management efficiency, allowing for timely responses to common traffic violations [4]. Group 3: Long-term Governance Ecosystem - The platform injects digital power into urban civilization construction, efficiently collecting and processing citizen feedback to improve urban management [5]. - The initiative exemplifies a new social governance model of "co-construction, co-governance, and sharing," highlighting the importance of citizen involvement in urban civilization efforts [6].