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罗马仕多个电商官方旗舰店关闭,此前曾内部通知停工半年
Xin Lang Cai Jing·2025-07-07 04:24

Core Viewpoint - Romoss has closed its official flagship stores on major e-commerce platforms such as JD, Taobao, and Pinduoduo, primarily due to a product recall incident involving its power banks [1][4]. Group 1: Product Recall Incident - On June 16, Romoss announced the recall of 491,745 units of its ROMOSS brand power banks due to issues with battery cell materials, which posed a risk of overheating and potential fire hazards [4]. - Following the recall, Romoss faced severe operational challenges, with the State Administration for Market Regulation suspending the 3C certification for its fast-charging power banks [4]. - The Civil Aviation Administration of China issued a notice prohibiting passengers from carrying power banks without 3C certification or those that were part of the recall, leading to the removal of Romoss power banks from major e-commerce platforms [4]. Group 2: Operational Changes - As of July 1, Romoss began notifying employees of a complete halt in production and operations, with a formal announcement made on July 3 stating that the company would stop operations for six months, except for recalled employees [4][5]. - Romoss's customer service indicated that the recall plan is long-term and that the customer service center is operational to handle inquiries [5]. Group 3: Management Changes - The legal representative of Romoss has changed multiple times within a short period, indicating potential instability within the company's management structure [5]. - On July 4, the legal representative was changed from Lei Xingrong to Lei Shexing, following a previous change on June 30 [5]. Group 4: Consumer Response and Regulatory Oversight - Romoss has expressed deep apologies to consumers affected by the recall and is working to facilitate the return of problematic products [6]. - As of July 3, Romoss confirmed that 330,807 products met the recall criteria, with 79,891 items returned or disposed of [6]. - The Shenzhen Market Supervision Bureau has established a special team to oversee the recall process, requiring Romoss to submit daily reports on the recall status [6].