WTW appoints Alena Kharkavets as Head of Claims in North America

Core Insights - WTW has appointed Alena Kharkavets as the North American Head of Claims in its Insurance Consulting and Technology (ICT) business, indicating a strategic move to enhance its claims analytics capabilities [1][3]. Company Overview - WTW is a global advisory, broking, and solutions company that provides data-driven, insight-led solutions in the areas of people, risk, and capital, serving clients in 140 countries [5]. Leadership Background - Alena Kharkavets joins WTW from Intact Financial Corporation, where she spent nearly twenty years in various senior roles, gaining extensive expertise in pricing, claims, underwriting, M&A, digital distribution, and strategy [2]. Strategic Focus - Kharkavets will focus on advancing claims analytics by integrating data science and AI into claims processes, aiming to improve outcomes for both carriers and customers [3]. - She will also provide strategic advice on the effective use of data and analytics to enhance decision-making across client organizations [3]. Industry Positioning - Laura Doddington, Head of Personal and Commercial Lines at WTW, emphasized that Kharkavets' expertise in insurance pricing and claims analytics will be a significant asset as WTW aims to strengthen its position as a leading consulting and technology solutions provider in the insurance industry [4].