“爱与责任 保险让生活更美好”系列之 太平人寿“消保驿站”暖心启航，打造“家门口”的消保服务新阵地

Core Viewpoint - Taiping Life Insurance has established "Consumer Protection Stations" across 36 branches, aiming to provide a warm and convenient consumer rights protection experience, integrating services such as financial education, dispute resolution, and community support [1][11] Financial Education Zone - The "Financial Education Zone" serves as a knowledge hub, offering lectures and distributing easy-to-understand materials to enhance public financial literacy and risk awareness, particularly against fraud and illegal fundraising [3][2] Insurance Service Area - The "Insurance Service Area" focuses on providing efficient and human-centered services, catering to diverse groups including foreigners, the elderly, and disabled individuals, through bilingual services and barrier-free facilities [5][6] Rights Protection Area - The "Rights Protection Area" acts as a mediation room, efficiently resolving disputes and protecting consumer rights by providing a quick response mechanism and professional support, aiming to prevent issues from escalating [7][8] Innovation Co-construction Area - The "Innovation Co-construction Area" fosters community engagement by offering amenities like microwaves and free Wi-Fi, and organizing skill training programs, thus enhancing social connections and supporting new citizens and outdoor workers [10][9] Overall Integration - The integration of these four functional areas within the "Consumer Protection Stations" transforms professional consumer rights protection services into accessible and heartwarming experiences, reflecting Taiping Life's commitment to financial consumer safety and rights [11]