物业管理“野蛮生长”时代结束，各地规范化政策升级

Core Viewpoint - The property management industry in China is entering a significant year of standardization and reform in 2025, driven by government policies aimed at improving service quality and protecting the interests of residents [1][2][3]. Group 1: Industry Transformation - The property management sector has shifted from rapid expansion to a focus on quality and compliance, with increasing tensions between property owners and management companies [1][2]. - Recent government initiatives have identified key issues such as inadequate service fulfillment and misappropriation of public funds as focal points for rectification [2][4]. - Various cities have reported typical cases of non-compliance, leading to administrative penalties and corrective actions against property management companies [3][4]. Group 2: Policy Implementation - The central government has included the rectification of property service issues in a national initiative, prompting local authorities to issue specific guidelines and standards for enforcement [2][5]. - New standards for residential property services have been introduced, emphasizing a tiered service model and mandatory compliance with safety and information disclosure requirements [5][6]. - The revised standards allow homeowners to select service levels based on their specific needs, enhancing their participation and satisfaction in property management [6][7]. Group 3: Local Government Actions - Cities like Beijing, Shanghai, and Jinan have launched action plans to elevate property service quality, focusing on transparency, compliance rates, and reducing complaints [7]. - Local governments are promoting flexible pricing mechanisms and service options to better align with homeowner expectations and improve overall service delivery [7]. - A series of coordinated policies aim to address long-standing issues in the property management sector while facilitating a transition towards modern community governance [7].