梦回OFO小黄车 罗马仕充电宝退款进度排到17万位

Core Viewpoint - The company Romoss is facing significant operational challenges due to a large-scale recall of defective power banks, leading to financial losses and consumer dissatisfaction [1][2][6]. Group 1: Recall and Financial Impact - Romoss has recalled 491,745 units of three models of power banks produced between June 2023 and July 2024, which is expected to result in direct losses of 1-2 billion yuan per month [2][5]. - The recall was initiated due to issues with the battery cells, which posed risks of overheating and potential fire hazards [5]. Group 2: Consumer Complaints and Refund Issues - As of July 8, over 2,900 complaints have been filed against Romoss, with nearly 70% related to difficulties in obtaining refunds [1][5]. - Consumers have reported issues with the refund process, including messages indicating insufficient seller funds and delays in processing refunds, reminiscent of past incidents with other companies [1][6]. Group 3: Employee Situation and Company Management - Employees at Romoss have begun to gather outside the headquarters, expressing concerns over unpaid wages and benefits, indicating internal unrest within the company [3][5]. - The company has undergone a change in legal representation, with a new representative taking over just three months after the previous one, suggesting instability in management [5]. Group 4: Regulatory and Safety Concerns - The recall has drawn attention from regulatory bodies, with potential violations of consumer protection laws due to the company's failure to ensure refund processes are operational [5]. - Testing has shown that the recalled power banks exceed safety standards, with temperatures reaching 87°C, raising alarms among educational institutions that have banned the use of Romoss products [5].