Hongqi Chain(SZ:002697) Xi Niu Cai Jing·2025-07-11 13:13Core Viewpoint - A video showing inappropriate behavior by an employee at Mixue Ice City has sparked public outrage, raising concerns about hygiene and employee management within the company [2][4][5]. Group 1: Incident Details - The video depicts a man kicking the water tap of a drinking water bucket in a Mixue Ice City store, which he later claimed was done in a moment of fun while closing the store [2][6]. - The incident occurred around July 25, 2024, and the video was initially shared by a former employee who later deleted it and cleared their account [6]. Group 2: Public Reaction - The video led to intense criticism from netizens, who expressed concerns about the hygiene implications of such actions, fearing contamination of drinking water [4][5]. - Many commenters questioned the training and management practices at Mixue Ice City, suggesting that the presence of bystanders during the incident indicates a lack of proper oversight [5]. Group 3: Company Response - On July 7, Mixue Ice City customer service acknowledged the situation and stated that it would be reported to relevant departments for verification [6]. - The video poster issued an apology, emphasizing that the store maintains strict hygiene standards and that the incident was inappropriate [8]. Group 4: Historical Context - This incident is not isolated; Mixue Ice City has faced previous scrutiny over hygiene issues, including a case where an employee was filmed washing their feet in a water tank [8]. - The company claims to have an industry-leading supply chain traceability system, yet recurring violations at the operational level highlight management execution shortcomings [8].