Core Viewpoint - The closure of all BreadTalk stores in Chengdu has raised consumer concerns regarding difficulties in refunding stored value cards and the inability to use them in other locations [2][3][4]. Group 1: Company Operations - The closure of Chengdu stores is attributed to the expiration of franchise agreements, which is described as a normal business transition [4]. - Shenzhen Xinyu Catering Management Co., responsible for the brand's operations in the Greater Guangzhou area, clarified that it has no legal or operational ties to the Chengdu stores [4]. - The Chengdu operations are managed by Sichuan Xinyu Catering Management Co., which is a separate entity from Shenzhen Xinyu [4]. Group 2: Consumer Issues - Consumers reported issues with refunding stored value cards, with some stating that refunds require proof of purchase, leading to frustration [3][5]. - The Chengdu office of urban management acknowledged the complaints and stated that they are addressing the situation [3]. - Legal experts suggest that consumers may need to pursue administrative complaints or judicial avenues for resolution, as the operators in different regions are not legally bound to each other [5].
面包新语广深所有门店正常营业
Nan Fang Du Shi Bao·2025-07-13 23:07