7.8全国保险公众宣传日|警惕“保单贷款”骗局，守好您的“钱袋子”

Core Viewpoint - A recent incident highlighted the importance of vigilance against insurance fraud, where a senior citizen attempted to cancel a policy after being a victim of telecom fraud, leading to proactive measures by the company's staff to prevent further financial loss [1][4]. Group 1: Incident Overview - An elderly man visited the company to process a policy cancellation after being scammed, revealing that he had not applied for any policy loans despite multiple applications being submitted under his name [1]. - The company's staff, upon discovering the unusual loan applications, acted quickly to assist the elderly man by canceling all pending loan requests, effectively preventing potential financial loss [1][4]. Group 2: Risk Awareness and Prevention Measures - The company emphasized the importance of protecting personal information, advising against sharing sensitive details such as ID numbers and bank account information with strangers [1][2]. - Customers were warned to be cautious of unfamiliar links and apps, urging them not to click on suspicious links or download unofficial applications to avoid phishing scams [2][3]. - The company recommended regular checks on policy status through official channels to identify any anomalies promptly [3]. - It was advised to verify identity authentication requests and to remain cautious of any remote assistance requests from unknown individuals [3]. - In case of suspected fraud, immediate action should be taken to stop all operations and report to authorities [4]. Group 3: Consumer Guidance - During the national insurance public awareness campaign, the company reiterated the "Three No's" principle: do not answer unknown calls for app guidance, do not click on links in messages, and do not trust offers of policy rebates or upgrades [4]. - Additionally, the "Two Musts" actions were highlighted: discuss large financial transactions with family and report any suspicious activity to the police and the insurance company's official hotline [4].