Mei Ri Jing Ji Xin Wen·2025-07-14 10:16Core Viewpoint - The intense competition among major internet companies like Meituan, Alibaba, and JD.com in the instant retail sector is leading to unsustainable subsidy wars, which may result in resource wastage and long-term negative impacts on the industry [1][2][4] Group 1: Impact on Consumers - Consumers are experiencing a surge of attractive offers such as "0 yuan milk tea," but this has led to instances of wasted resources, with many orders going unclaimed [1] - The phenomenon of "fake demand" is emerging, where consumer impulsiveness driven by subsidies does not translate into actual consumption [1] Group 2: Impact on Delivery Workers - Delivery workers are facing increased workloads due to the surge in orders, with some reporting delivery counts as high as 80 to 100 orders in a single day, leading to potential health risks [1][2] Group 3: Impact on Small Businesses - Small businesses may benefit from increased traffic due to platform subsidies, but they also bear part of the subsidy costs, leading to situations where order volume increases without corresponding revenue growth [2] - The influx of orders can degrade service quality, negatively affecting consumer perception and long-term brand viability for small businesses [2] Group 4: Impact on Platforms - Platforms are under significant financial pressure due to high subsidy costs, which could lead to short-term profit declines and potential stock price impacts [2] - For instance, Morgan Stanley estimates that Alibaba's investment in related businesses has reached approximately 10 billion yuan, with further increases expected, raising questions about the sustainability of this subsidy model [2] Group 5: Broader Industry Implications - The ongoing subsidy wars are affecting the entire retail ecosystem, with competitors like Pinduoduo and Kuaishou potentially feeling the pressure to join the fray, which could lead to further industry "involution" [3] - The focus on order volume growth over value creation could undermine the long-term benefits for consumers, delivery workers, businesses, and platforms alike [3][4] Group 6: Recommendations for Sustainable Growth - To avoid a detrimental cycle of competition, platforms should prioritize technological innovation and service quality rather than relying solely on price-based strategies [3][4] - Regulatory bodies and industry associations should implement reasonable policies to mitigate the negative effects of excessive competition, ensuring consumer rights and protecting the interests of small businesses and delivery workers [3][4]