Qi Lu Wan Bao·2025-07-14 10:55Core Viewpoint - The article highlights the journey and achievements of Gu Enni, a successful insurance agent at Xinhua Insurance, emphasizing her dedication to customer service and professional integrity in the insurance industry [1][5][8]. Group 1: Professional Journey - Gu Enni transitioned from a beauty therapist to an insurance agent in 2015, motivated by the potential of the insurance industry [1]. - Over her 10-year career, she has maintained a high performance for 90 months and is a diamond member of the company's elite club [1]. Group 2: Customer Service Approach - Gu Enni is known for her exceptional customer service, maintaining a positive demeanor even when faced with skepticism from clients [5]. - She emphasizes the importance of explaining insurance policies thoroughly, regardless of whether clients choose to purchase [5][8]. Group 3: Client-Centric Philosophy - Gu Enni believes in prioritizing clients' actual needs over company sales pushes, as demonstrated when she advised a client on health insurance instead of a promoted annuity product [9]. - Her approach led to a client being financially supported during a critical health crisis, showcasing the importance of tailored insurance solutions [9]. Group 4: Achievements and Goals - Gu Enni has set ambitious goals for herself, achieving the IDA International Copper Dragon Award in 2021, 2023, and 2024, and aims for higher honors in the future [11]. - She is determined to reach the MDRT Million Dollar Round Table and IDA International Gold Dragon Award, reflecting her commitment to excellence in the insurance field [11].