大同再回应环卫工翻垃圾找手表引宠客争议：求助者系普通游客

Group 1 - The incident involving two sanitation workers in Datong City, Shanxi, who spent four hours searching through eight tons of garbage to retrieve a child's watch for a tourist, has sparked public debate regarding the efficiency and appropriateness of resource allocation in such situations [1][5] - The Datong City Urban Management Bureau stated that they are a service unit and respond to public requests without assessing the cost-effectiveness of each case, emphasizing their commitment to assist both local citizens and tourists alike [2][5] - The sanitation company plans to establish a "Helping Others" fund to reward the workers involved in this incident, indicating a shift towards recognizing and incentivizing helpful behavior among employees [2][3] Group 2 - The watch was located after the sanitation workers, despite initial doubts from the tourist, continued their search due to its tracking feature, demonstrating a commitment to customer service [3][4] - The sanitation workers declined a monetary reward from the tourist, adhering to their professional ethics, as they have previously assisted others without accepting payment [3][4] - The 12345 hotline, which handles public requests, confirmed that they process reasonable citizen requests but clarified that the sanitation workers' tasks are organized by the urban management department [5]