文旅部：以“时时放心不下”的责任感加强旅游市场监管

Core Viewpoint - The Ministry of Culture and Tourism is enhancing collaboration with public security and market regulation departments to address forced shopping and other illegal activities in the tourism sector, aiming to create a safe and reliable travel environment for tourists [1][2]. Group 1: Strengthening Market Order - The Ministry will implement a year-long special rectification campaign targeting forced shopping and inducement consumption, which harm tourists' rights and disrupt market order [1]. - A "zero tolerance" policy will be maintained, focusing on key areas where tourism shopping activities are concentrated, such as travel agencies and shopping stores [1]. Group 2: Exposure of Dishonest Entities - The Ministry plans to release the first batch of typical dishonest behaviors in the tourism market, increasing exposure of severely dishonest entities to enhance social supervision [2]. - Tourists are encouraged to pay attention to the qualifications and credit information of tourism products to promote industry self-discipline [2]. Group 3: Improving Service Quality - The Ministry is revising the national standards for tourism scenic area quality classification to enhance service quality, focusing on convenience, safety, and comfort [2]. - A "strong foundation renewal action" will be implemented to guide scenic areas in improving management and enriching quality service offerings [2]. Group 4: Risk Awareness and Consumer Protection - The Ministry has developed a "Tourism Safety Practical Handbook" to help tourists enhance risk prevention awareness and improve their ability to respond to risks [3]. - A "Tourism Avoid Pitfalls Guide" has been created to inform tourists about common issues in tourism consumption and to raise awareness of potential traps [3]. Group 5: Commitment to Tourist Satisfaction - The Ministry emphasizes the importance of ensuring tourists' satisfaction and safety as a key objective, with ongoing efforts to improve service quality and market order [3]. - A call for rational consumption and civilized travel is made to foster a harmonious and orderly tourism environment [3].