Xin Lang Cai Jing·2025-07-15 06:33Core Viewpoint - The ongoing battle in the food delivery market, driven by aggressive subsidies and price wars, is unsustainable and does not address the real needs of consumers or businesses [14][15][22]. Group 1: Market Dynamics - On July 5, a record of 250 million food delivery orders was placed in China, with Meituan and Ele.me leading the charge [2][3]. - The competition has escalated, with Meituan's daily orders reaching 150 million by July 12, while Ele.me and Taobao Shuangguo reported over 80 million orders on the same day [2][3]. - The battle was initially sparked by JD.com’s aggressive "100 billion subsidy" strategy, prompting Alibaba to respond with its own substantial subsidies [2][10]. Group 2: Consumer Behavior - Consumers are enjoying the benefits of the subsidy wars, sharing experiences of receiving significant discounts and promotions [4][8]. - However, the high volume of orders has led to operational challenges for businesses, with reports of overwhelmed staff and delayed deliveries [5][6]. - The perception of food delivery as a necessity is distorted, as many orders are driven by temporary discounts rather than genuine demand [8][10]. Group 3: Business Implications - The subsidy model creates inequities, favoring large chain brands over small businesses, leading some small vendors to withdraw from platforms [6][10]. - Delivery personnel are experiencing increased workloads and stress, with reports of long hours and high earnings during peak subsidy periods, but also concerns about job security once subsidies end [6][13]. - The competitive landscape is shifting from a focus on customer satisfaction and service quality to a detrimental price war, which could harm all stakeholders involved [10][11][19]. Group 4: Long-term Viability - The current price war is characterized as a "prisoner's dilemma," where all parties may end up worse off despite short-term gains [17][21]. - Experts argue that the focus should shift from price competition to innovation and quality improvement to create a sustainable market environment [22][23]. - The call for collaboration among platforms, merchants, and government entities is emphasized to foster a healthier market ecosystem [22].