Core Insights - DXC Technology has entered into a 10-year agreement with Unicaja to modernize its banking operations, leveraging advanced technologies like Artificial Intelligence to enhance customer interactions and operational efficiency [1][2][4]. Group 1: Agreement Details - The partnership aims to transform Unicaja's banking operations, focusing on automation, agility, and personalized customer experiences [2][3]. - This initiative aligns with Unicaja's strategic plan for 2025-2027, which emphasizes innovation, customer service enhancement, and operational agility [3][4]. Group 2: Technological Impact - DXC's expertise in advanced technologies will help Unicaja drive efficiency and boost productivity, positioning the bank as a leader in digital banking innovation [2][4]. - The agreement includes a focus on secure banking systems that comply with evolving European regulations [3][4]. Group 3: Leadership and Experience - DXC Technology's Managing Director for Spain & Portugal highlighted the company's extensive experience in the banking sector, supporting major financial institutions in Spain [4][5]. - The partnership will also involve DXC acquiring FK2, a Unicaja Group company, to enhance its banking and technology expertise [4]. Group 4: Operational Enhancements - Unicaja's leadership emphasized that the partnership will equip the bank with new tools and capabilities, optimizing the work of existing teams [5]. - DXC has over 45 years of experience in banking and capital markets, providing the necessary technology and expertise for financial institutions to remain competitive [5][6].
Unicaja Partners with DXC to Drive AI-Powered Transformation of Banking Operations