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聊天五分钟,搞定高频事!深圳南山区“AI智办”专区上线
Nan Fang Du Shi Bao·2025-07-15 13:14

Core Insights - The article highlights the transformative impact of AI on government services in Nanshan, Shenzhen, enhancing efficiency and user experience in administrative processes [1][9] - The introduction of the "AI Smart Office" service aims to streamline high-frequency administrative tasks across various departments, significantly reducing processing times and improving service accessibility [1][8] Group 1: AI Integration in Government Services - The "AI Smart Office" service allows users to handle various administrative tasks through an AI assistant, reducing the time taken for processes like housing rental registration to just five minutes [1][3] - The AI assistant, "Nan Xiao Zhi," provides 24/7 support, enabling users to ask questions, verify materials, fill forms, and schedule appointments seamlessly [2][7] - The service has been designed to address common pain points in administrative processes, such as unclear guidelines and slow verification times, by utilizing AI to create a more interactive and efficient experience [2][8] Group 2: Efficiency and Effectiveness - The implementation of the AI system has led to an 80% reduction in the rate of rejected applications and a 50% decrease in material entry time, showcasing significant improvements in operational efficiency [8][9] - The AI system assists in all stages of the administrative process, from application submission to approval, thereby enhancing the overall success rate of applications and reducing the burden on government staff [8][9] - The integration of AI with traditional services has created a multi-faceted service system that combines online and offline support, ensuring comprehensive service delivery [8][9]