Rocket Doctor’s Virtually-Enabled Emergency Department Diversion Program Reduces Strain on Overwhelmed Hospitals

Core Insights - Treatment.com AI Inc. and its platform Rocket Doctor are addressing Canada's emergency department crisis through a data-driven diversion program that utilizes smart triage and AI-enabled care to manage low-acuity healthcare concerns outside of overcrowded hospitals [1][9] Industry Overview - Canadian hospitals are under significant strain, with emergency departments experiencing over 1.14 million hours of closure since 2019, equating to 47,500 lost days of emergency care [2] - Ontario and Alberta are particularly affected, facing regular rural ER closures and care disruptions, leaving communities with limited options for timely healthcare [2][3] Company Performance - At Georgian Bay General Hospital, from June 2022 to December 2024, over 3,065 patients were managed through Rocket Doctor, with 97% treated virtually and only 1% redirected to the ER, resulting in estimated system savings of $1.4 million [4][8] - In Alberta, Rocket Doctor facilitated over 12,000 patient visits in the last three months, with more than 98% resolved without in-person care and less than 1% sent to the ER [5][8] Technological Impact - Rocket Doctor's platform employs smart triage and digital tools to match patients with appropriate physicians, allowing for lab orders, imaging, and specialist referrals when necessary, thus improving continuity of care [6][9] - The platform supports a team-based, cloud-enabled model of care, empowering physicians to operate efficiently within their clinical competencies [7][9] Future Outlook - As staffing shortages and rural hospital disruptions persist, Rocket Doctor and Treatment.com AI are positioned to offer scalable solutions that alleviate system strain and enhance patient outcomes [9]